Support Ticket

The technical assistance (support) is free for customers. Please note that we handle support requests only in the following languages: English, German. Please fill out the form below and click on «Submit».

Product:

Please note that we provide support only to the products listed above.

Version:

How to find the product version in: PC Agent, PC Agent for Linux, Mini Key Log und PC Agent Server.

Operating system:

Salutation:

Name:

Order ID:

If you don't remember your order ID, you'll find it in the Customer-Center.

Email address:

Problem description:

Please describe the problem in as much detail as possible.

Screenshot:

Screenshot or file to illustrate the problem.

Event protocol:

Enable and save the event protocol.

Send protocol:

Save the send protocol in PC Agent.

Please enter the characters displayed above:

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