How can I install PC Agent?
The installation of the monitoring process is executed automatically with the first click of Configure. How can i uninstall PC Agent?
To uninstall of the monitoring process click on Uninstall in the main menu of the control center (see: Uninstall). The complete monitoring process will be uninstalled and the control center be closed. Afterwards if necessary the computer must be restarted. How does work the update to a newer version of the monitoring process of PC Agent?
The update is executed automatically if a newer version of PC Agent started on the computer. Start the new version, click on Configure and wait until the update was executed. It is possible that the computer must be restarted after the update. The function Check for new versionin Info under Configure, checks if the version of PC Agent, used at the moment, is up-to-date. If a newer version is available, you are asked if this newer version should be downloaded. check whether a newer version of PC Agent is available. I have forgotten my password which PC Agent should to protect against unauthorized use.
We don't provide any support for lost passwords! Support inquiries regarding to this are ignored! Never forget this password! PC Agent is detected by Antispy-or Antivirus software.
PC Agent is neither a virus nor a trojan horse and it is also not based one of both. Should PC Agent be detected, in spite of special precautions, please notice the following: - Should only the control-center be detected, download this once. Or copy the control-center onto a change data medium (e.g., diskette, flash card, USB flash drives). You need the control-center only to the configuration as well as to open records and to uninstall. Afterwards, you can close the control-center and remove from the monitored computer. If the monitoring process was started, he runs without the control-center.
- Should only the monitoring process be detected, download the newes version. The function Check for new versionin Info under Configuration, checks if the version of PC Agent, used at the moment, is up-to-date.
- Declare exceptions for the control-center or the monitoring process in the antispy-or antivirus software.
How can I deactivate the warning from the monitoring process?
In the unlicensed version appears a warning about the use of this software. After input of the license key, can be deactivated this warning of course. Further information about the purchase of the license key of PC Agent gets you HERE. For what do I need the control-center (PCagent.exe)?
You need the control-center only to Configure as well as to open Records and to Uninstall. Afterwards, you can close the control-center and remove from the monitored computer. If the monitoring process was started, he runs without the control-center. The best way, copy the control-center onto a change data medium (e.g., diskette, flash card, USB flash drives). How can I open the log-files?
The log-files are listed under Local log-files, if you use the option Don't send log-files under Send. This log-files can be opened by double click, if the control-center started on the monitored computer. Choose a suitable entry under Local log-files (on the left side) and open this with a double click (see: Records). The log-files are sent, if you DON'T use the option Don't send log-files under Send. This sent log-files has the file extension *.pca and can be opened by double click or by drag (Drag&Drop) on the program window of the control-center or the separate log-file viewer. When will be send the log-files?
The log-files to send are created as soon as the predefined value of the log-file size size or the predefined time is reached. This log-files will be send, as soon as a connection exist to the shared resource (see: Store log-files in a shared resource in the network) or to the Internet (see: Send the log-files to a email address or Store log-files in a FTP-account). Does the monitoring process also work in terminal sessions?
Yes. The monitoring process works also in terminal session as well as in remote sessions under Windows 2003, 2000, XP and Vista. | 
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